| Customization: | Available |
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| After-sales Service: | One Year or 100000km Which Comes First |
| Warranty: | One Year or 100000km Which Comes First |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| Q1: I want the front two tires are bias tires and the rear 9 tires are radial tires, is it ok ? |
| A: We can make the tires as your requirement to suit your country's need. |
| Q2: What about your products quality ? |
| A: Quality is our culture! "Our factory has advanced production technology and management team! We always attach great importance to quality controlling from the very beginning! |
| Q 3: Can i have samples of this type of flatbed semi trailer to test the quality ? |
| A: Yes, you can buy any samples to test the quality,our MOQ is 1 unit. |
| Q 4: What others we can do ? |
| A: According to your order, we will provide the best price and quality trucks and trailers. And we are well capable in offering overseas after-sales service. Besides, we also provide rational packing and shipping program,let shipment save money and security. |
| Q 5: How to guarantee customers get the goods smoothly after they pay ? |
| A: Don't worry, dear. We have been in this field for 20 years, we will send you production photos once in a while, and we will help you to book the latest ship. |
| Q 6: What's the delivery time ? |
| A: The delivery time is within 15 working days after receiving your advance payment. |
| Q 7: Can you supply some quick-wear truck or semi trailer parts ? |
| A: Yes, we can supply truck and semi trailer parts as your request,such as oil filter, fuel filter, air filter, traction, traction pin, balance beam and semi-trailer plate spring, hanging accessories, turntable, all kinds of trailer brake pads, brake pan, bearings etc. |
| Q 8: Do you have any used truck and semi trailer for sale ? |
| A: We have some trucks and trailers in stock for choice, from 2010-2016 year, the price are favorable. We'll show you our stock if you need. |
| Q 9: Which INCOTERMS 2010 TERMS can we work ? |
| MAOWO is a professional and sophisticated international player, can handle all INCOTERMS 2010 terms, and we normally work on FOB, CFR, CIF, CIP, EXW. |
| Q 10: What logistics ways we can work for shipment? |
| A: We can ship construction machinery by various transportation tools. (1) For 80% of our shipment, we will go by sea, to all main continents such as South America, Middle East, Africa, Oceania etc. Either by container or RoRo/Bulk shipment. (2) For neighborhood countries of China, such as Russia, Mongolia, Kazakhstan, Uzbekistan , Vietnam, Laos etc.,we can ship construction machinery by road or railway. (3) For light spare parts in urgent demand, we can ship it by international courier service, such as DHL, TNT, UPS, or Fedex. |
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